Thank you for visiting and shopping at https://www.ofo-orlando.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
In-stock orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.
This time frame is a rough estimation, it may take longer due to quantity of items weather conditions, custom clearance, or other factors, like quantity of products and delivery outside of Orlando, but we will keep close contact and you can follow the track & trace.
Also, If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipment confirmation & Order tracking
We will keep close contact and you can follow the track & trace. You can call at anytime Monday through Friday from 8:00am to 6:00pm or email us at [email protected] for details and information.
For shipment, we have our own delivery team. It will take us one week for local delivery in the Orlando Area. Two to three weeks in Florida. It all depends on how many items the order has, we will give the buyer an approximate delivery quote according to the products of the purchase.
We will recommend contact us first 407-316-0101 so we can get a custom quote.
Please save all packaging materials and damaged goods before filing a claim.
The rate charged for the shipping of your order is based on the weight of your products, and your location.
International Shipping Policy
Call for information about shipping products only in USA.